By the time you read this article, you will undoubtedly have already learned about ChatGPT. You know how it’s changing accounting, software development, engineering, writing, design, marketing, transportation – name a topic and ChatGPT now plays a major role for enhancing the traditional way of doing things. The artificial intelligence (AI) that drives ChatGPT will also transform telecom enterprises. In a sense, this is another step towards the greater efficiency that telecom leaders have been…  MORE

At this point in history, nearly every executive understands the benefits of cloud computing. What was once an arcane term that required detailed explanations is now a common part of our lexicon. So much so, in fact, that you’re likely to hear your mechanic, hair stylist, and neighbor casually mention “the cloud” in everyday conversation. But as is the case with every technology, the cloud is evolving. And much of this transformation has been driven…  MORE

With rising labors costs and a decrease of available workers, retailers have been scratching their collective heads. How are they going to stay afloat? To answer that question, more brands are turning to automation – specifically, to robots. They have no choice. In 2022, retail companies increased spending on labor costs by nearly 5%. Powerhouse retailers like Target, Costco, and Walmart have been forced to boost hourly wages to retain workers. But retail leaders understand…  MORE

When you hear about the concept of “digital twins”, you might think it refers to a sci-fi film based on a dystopian world a few hundreds years in the future. That sounds interesting – but what’s more fascinating is the actual definition of digital twins: “A digital twin is a virtual model designed to accurately reflect a physical object.” Digital twins are used for simulations, testing, monitoring, and maintenance, and they’ve existed since the early…  MORE

Technology has always played an integral role in the success and growth of grocery stores. From the advent of the shopping cart to electronic cash registers to barcode scanning, innovation has continually improved the shopping experience while boosting sales. Now technology is shaping the grocery industry once again. That’s because the global pandemic that began in 2020 caused inflation, stifled supply chains, and created a labor shortage the likes we haven’t experienced since the dawn…  MORE

In a world driven by an ever-growing list of technologies and associated acronyms, one can be skeptical of any “emerging” solution. But Communications Platform as a Service (CPaaS) is one that deserves every technology leader’s complete attention. CPaaS is a cloud-based communications platform that integrates voice, SMS, chat, and video features into your existing software. This is extremely beneficial for businesses that depend on cloud-based services, since CPaaS allows for the customization of communications infrastructures….  MORE

Agnostic Networks will never be mistaken for an economic think tank. We’re experts in technology, not dollars and cents. That said, the state of the economy is critical to how we advise our clients about which technology to deploy. And for the retail sector in particular, 2023 will be shaped by the current, unpredictable economic outlook. Retailers are recovering from the pandemic-induced shake-up that changed how they sell – and how customers shop. Inflation continues…  MORE

The pandemic ignited the remote work revolution, providing office employees with new levels of flexibility in their schedules. But with that flexibility came scrutiny from management: How much are they really working? Thus the growing trend of companies implementing software than monitors keystrokes and mouse movement to track worker productivity. Typically those being monitored sit in marketing, finance, sales, operations, and other key departments. Interestingly, the folks responsible for installing and maintaining the monitoring systems…  MORE