Technology has always played an integral role in the success and growth of grocery stores. From the advent of the shopping cart to electronic cash registers to barcode scanning, innovation has continually improved the shopping experience while boosting sales. Now technology is shaping the grocery industry once again. That’s because the global pandemic that began in 2020 caused inflation, stifled supply chains, and created a labor shortage the likes we haven’t experienced since the dawn…  MORE

If IT professionals wanted an easy job, they would’ve chosen another career. The people we collaborate with love their work because it’s challenging and rewarding. They enjoy solving technical and business problems, and that often requires long days, long nights, and multiple deliveries of meals and coffee. No problem. All the hard work is worth it, both for personal satisfaction and career development. But lately IT professionals have been tired – extremely tired. That’s part…  MORE

Americans may be divided politically and culturally, but there’s one area where we can find 100% agreement. We all love convenience. From the TV dinner in the 1950s to self-checkout at supermarkets today, we’re always looking to get what we want quicker and easier. We treasure our leisure time and want as much of it as possible. Drone delivery has promised to provide even more convenience. In a recent survey of over 1,000 consumers, nearly…  MORE

When you see the word “robotic”, you’re likely to imagine something out of a science fiction movie. Or maybe you’ll picture a modern-day assembly line. But Robotic Process Automation (RPA) has nothing to do with those assumptions. RPA is an application of technology that frees up employees to focus on higher priorities by eliminating tedious, often repetitive tasks. This is important for today’s CIOs, who are increasingly seeking ways for technology to positively impact the…  MORE

Since the dawn of the public World Wide Web in the 1990s, we’ve been bombarded with a new technology every few years that will supposedly revolutionize how we browse, click, interact, and send and receive information. The latest technological darling is Web3, which – according to its champions – will give the power to people by taking it away from corporate monoliths. Regular, everyday folks will control their data instead of the overlords at Google…  MORE

While it’s impossible to predict the future, we can be certain that society will always come up with The Next Big Thing. Lately, the buzz is all about the metaverse. And like anything new and trendy, many are trying to comprehend the metaverse and how it will affect our lives. If we distill the metaverse to its essence, it’s how we’ve transferred many of our experiences from the real, physical world to the digital landscape….  MORE

The past two years have been tough for retail. Stores had to close, malls turned into ghost towns, employees quit in droves. To adapt, retail businesses had to re-invent themselves in some form. Shift to e-commerce only, add curbside pickup as an option, or a hybrid of the two. To execute on any of these strategies, they had to enhance current or create new customer journeys. They had to improve information design and user experiences….  MORE

If it can happen in the sports and entertainment world, it can happen for much less glamorous professions: The youngsters eventually begin to replace the veterans. That’s what happening at an increasing clip in the IT profession. And the younger generation – those from Gen X and Gen Y – are asking for more than lofty salaries. They also expect 21st century working conditions and more evolved managers. Granted, it’s not as if long-time IT…  MORE