Most technologies, own their own, can help providers deliver exceptional service to their customers. But when two great technologies complement one another, customers can benefit even more. I bring this up because of the parallel paths being taken by cloud providers and 5G providers. Specifically, cloud operators continue to build the tools and services that host today’s mission-critical applications. Meanwhile, we’re seeing mobile operators increasingly deploy 5G access networks. It seems that at some point,…  MORE

The term “cloud computing” was first coined in the mid-1990s. Now cloud computing is a pillar of the modern business landscape. In 2018, enterprises spent an average of $3.5 million on cloud apps, platforms, and services. Today, IT departments allocate more than 30% their budgets to cloud computing, and nearly 80% of enterprises have a portion of their enterprise computing infrastructure in the cloud. All of that activity in the could needs to be monitored….  MORE

By now, we’re all familiar with how the Covid-19 pandemic has disrupted business as usual. Closed offices, remote workers, distribution cycles out of whack, massive lay-offs, and an unclear future. In short, we’ve seen a break in business continuity. That term – business continuity – is rarely brought up, but it’s a fitting linguistic lens through which to view the state of industry. Business continuity means maintaining critical business functions during any crisis, be it…  MORE

Cloud computing has become a common data storage method for organizations of all sizes, around the globe. But despite its popularity, the cloud computing concept, for some, still creates uncertainty and fear. One major concern is around security; specifically, that by using the public cloud, data could be essentially mixed in with the data of other individuals and businesses that share the same cloud. This is why we’ve seen growing interest in, and adoption of,…  MORE

As we all know, the smartphone allows us to communicate beyond making old-fashioned phone calls. We have texting, instant messaging, and email. But from a technical standpoint, the blessing of so many options comes with the curse of fragmented communications. This problem led to the development of UcaaS (Unified Communications as a Service). Through the cloud, UcaaS integrates all of these communication methods. And just as communication tools have expanded, so has UcaaS, which is…  MORE

While springtime is mainly viewed as a time for renewal, it’s also a season for reflection. That’s because every new thing that comes into your life makes you consider what it replaced. Don’t worry – we’re not going to be overly philosophical here. It’s just that with one-third of 2018 almost completed, I wanted to share our assessment of the shifts occurring in the world of cloud computing. For starters, we’re still seeing a vast…  MORE

The cloud has provided communication service providers (CSP) with more than a way to digitize their businesses. Now they can increase revenue with data analytics. To do so, CSPs are making large investments and expanding their infrastructures, which improves capacity and corresponding business value. This is providing newfound intelligence and more precise decision-making capability. Analytics allow CSPs to better understand capacity issues and the impact of specific services, as well as preventing network failures. There…  MORE

As time goes on, more and more companies are choosing cloud-based computing. And that’s a wise move. They save time and money, make life more convenient for employees, and can focus more on running their businesses. But many are still on the fence. While cost is obviously a factor, the main issue is: will the cloud work? In our experience of implementing the cloud for our clients, we’ve found the following areas most commonly affect…  MORE