When online shopping first became viable in the mid-1990s, everyone had predictions of what would happen to the retail industry. But with innovations in technology and demographic shifts, we now see that no one could’ve foreseen the current landscape. Here are the major retail trends – the good and not-so good: Shop online, get it at the store Not too long ago, it was a foregone conclusion that the Internet would kill off most brick…  MORE

When you spend your days working on telecom and technology projects, you always have to keep one eye on the future. You have to prepare. Surprises aren’t good for us or our clients. In that light we decided to look ahead to 2021 and provide our thoughts about what will drive the industry. 20121 may be two years away, but for us it’s right around the corner. Create instead of manage Coming soon, telecoms will…  MORE

In just a few years, digital transformation has shifted from a visionary idea to a real-world imperative. Today, any organization that takes itself seriously is either in the implementation phase, or has a digital implementation on the upcoming agenda. The next two to three years will be a critical for leaders shifting from planning to actual implementation. For the most part, executives understand the priority of digital technology – it’s no longer a tactic but the…  MORE

Retailers no longer compete solely on persuading people to walk into their stores. Today, they also battle it out based on their technical wizardry. Specifically, the technology that creates engaging experiences while also making it easier to buy. Here are some of today’s best examples: Amazon Go Amazon has fulfilled every shopper’s dream: No more waiting in lines. At Amazon Go you grab what you need and walk out of the store, all with payment…  MORE

Are you old enough to remember “Y2K”? If so, you can recall predictions of technological and business disaster when the calendar clicked over from 1999 to the dawn of the 21st century. You also know that everything turned out just fine. That’s the risk of looking into the future and making claims. But since we’re in the business of providing technology consulting, we can’t quite help ourselves. Here’s what we expect to see in 2019….  MORE

1960 may seem like a long time ago, but an article written by Theodore Levitt that year still influences almost every business on earth. Levitt, who was a professor of marketing at the Harvard Business School, wrote the piece “Marketing Myopia”, which can be summed up like this: Companies can get too focused on production when they need to spend more time understanding customer needs. Failure occurs when they focus too much on selling and…  MORE

If you’ve been in the telecommunications or technology industry long enough, you’ve likely witnessed partnerships that didn’t quite work out. That’s the nature of the beast. On paper, a joint venture or strategic collaboration can seem like a great idea with a mutually beneficial future. Then in the real world the stars don’t align how you imagined. That’s why it’s critical to cover all of the details and ramifications before formalizing the partnership agreement. Not…  MORE

Technology trends may come and go, but few things remain as consistent as the growth of broadband. It’s an objective fact that broadband consumption keeps rising, which is a driving force for the overall success of the telecommunications industry. If you look at mobile traffic across the globe, it’s been increasing by nearly 50% each year, with wireless traffic seeing approximately a 20% annual boost.  What accounts for this seemingly endless growth? Sure, there are…  MORE