Posts by Bob McCallister

When it comes to technology, we humans tend to be fickle, switching from one tool to another as the tides of popularity ebb and flow. Consider how we listen to music. The 1980s welcomed the birth of the compact disc, which eliminated those old scratchy LP records. Suddenly we got better sound and more space in our homes. Then MP3s and online streaming replaced the CD, giving us even more space in our homes with…  MORE

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As we creep farther into the 21st century, businesses have come to realize how big data can be a huge catalyst for growth. Extremely large data sets are being analyzed within seconds to show patterns regarding how buyers behave, be it B2B or B2C, brick and mortar or online, tablet or smart phone. From thousands and thousands of processors, disparate data is transformed into actionable intelligence; companies can derive practical value from otherwise abstract numbers….  MORE

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As global telecom consultants with decades of combined experience, there’s no client issue that surprises us. We’ve seen it all. But there is a certain mindset that does cause us to scratch our heads: Why do CIOs and IT executives continually get all bright-eyed with the latest sexy technology and forget about the need for a strong network foundation? Take the cloud, for example. We regularly meet with companies who want cloud-this, cloud-that, but they…  MORE

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Beyond the day-to-day marketing, business development, operations, and human resources activities, every company must also contend with security threats. It’s simply part of the process of doing business in the digital age, when cyber crime can lead to financial losses, reduced productivity and poor customer confidence. Given this reality, it’s imperative for your business to periodically invest time in reviewing your cyber security protections. Some tips: Clean out the clutter With all the concern about…  MORE

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The performance of your business depends on the performance of your network. And as you grow, it’s a must to accommodate the network for more employees, more usage, more data, more interactions and hopefully more transactions. But everything can go south in a heartbeat if you don’t have enough bandwidth to handle new network demands. How do you know when you’ll need more capacity? Since no one is a soothsayer, it’s impossible to predict. That’s…  MORE

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More and more businesses are using Voice over IP (VoIP) to reduce spending, implement richer features , and ensure efficiency of their organization’s IP networks. One key aspect of VoIP is the inclusion of Session Initiation Protocol (SIP), which aids in the conversion of voice to data over IP networks. As you shop for the right provider, be on the lookout for these attributes: Make sure you can collaborate For SIP to work with maximum…  MORE

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In the past, companies were stuck with one choice for telecommunications services: a single provider that would offer you limited options with little or no flexibility. But today’s businesses require a customized mix of voice and data services that is best designed by an independent telecom consultancy. An independent telecom consultancy will not only help you choose the right package of services for your business, you’ll save money and receive prompt, personalized service. A personal…  MORE

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Technology can change so fast these days that businesses can’t keep up with the new capabilities. Add in the fact that each innovation has its own label, and you get an environment where everyone is speaking a different language. It’s hard enough for companies to understand the real-world benefits of a telecom product or service. Then we can make it even more difficult to decipher by using an acronym that requires a long explanation. We…  MORE

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