No one could realistically debate the importance of IT services. To literally stay in business and serve their customers, every company needs a reliable network and data security. But the reality is that many can’t afford a full-time, in-house staff that’s up to speed with latest technology. That’s why it’s become common to outsource IT services to a managed service provider (MSP). Part of that working relationship means that the provider assumes a certain level… MORE
No one has to tell retailers about their 21st century economic challenges. With the omni-channel consumer now in control, retailers need every advantage they can get. Fortunately, most have been wise to see data as a key tool to win customer loyalty and boost margins. Here at Agnostic, we see our clients continue to investment in their data operations, both in technology and personnel. And that’s a good thing. By using data to inform their decisions,… MORE
If you’re a retailer, technology can seem like a constant game of catching up. First you needed a world-class e-commerce site, then the right CRM solution, then the ideal marketing automation software. Now you have to adapt to Virtual Reality (VR). You’ve undoubtedly read article after article about how VR is infiltrating every aspect of life. Medicine, education, sports, gaming, travel and many other sectors are changing with the use of this space-age technology. It’s… MORE
Ransom isn’t the same as it used to be. In the past there were kidnappings, secret hideouts and negotiations between the good guys and the bad guys. Now we have ransomware, a term that describes how a computer is first infected, then its data encrypted, with the “kidnapper” threatening to destroy the data unless they’re paid a lot of money. Ransomware isn’t a new by any stretch. But according to security provider Carbon Black, ransomware… MORE
Every year, technology companies and investors ramp up for a new set of opportunities. 2017 is no different. We assessed some of the major technology opportunities and how companies can approach them. Exponentials This newer class of technology includes robotics, virtual and augmented reality (VR) (AR), 3-D printing, and artificial intelligence (AI). There are also so-called “cognitive technologies” like computer vision, machine learning, natural language processing, and speech and pattern recognition. All of these are… MORE
Andy Rooney once famously (or infamously, depending on your perspective) said: “Life is like a roll of toilet paper – the more you use it, the quicker it goes.” That’s what 2016 feels like. Is it really almost over? But here we are, 2017 is right around the corner. It’s time for organizations to put together their security New Year’s resolutions. Network safety is more important than ever, as this year saw perhaps the toughest… MORE
Digital transformation has been a hot topic for a handful of years now. We’ve all heard the talk: All of this new technology has changed how people behave and what they expect. If your company doesn’t undergo a digital transformation, you’re history. Like most trends, digital transformation lives on a spectrum with truth on one end, hype on the other end. But wherever your perception falls, digital transformation is indeed a real issue that all… MORE
As time goes on, more and more companies are choosing cloud-based computing. And that’s a wise move. They save time and money, make life more convenient for employees, and can focus more on running their businesses. But many are still on the fence. While cost is obviously a factor, the main issue is: will the cloud work? In our experience of implementing the cloud for our clients, we’ve found the following areas most commonly affect… MORE