Enterprises continually make investments to maintain competitive advantage today, as well as to set up them for success in the future. And these days, artificial intelligence (AI) is the main focus for those enormous investments. These include an array of AI tools such as intelligent copilots, automation agents, workflow assistants, and others that can deliver company-wide efficiency gains. No one could tell a CEO that this is the wrong financial or strategic decision for the…  MORE

We live in a world where robots built for perfection make occasional mistakes. So do humans within IT departments. No matter how much they learn new technologies and become aligned with the C Suite, certain initiatives still fall short. The positive outlook, however, is that both CTOs and frontline IT personnel can use past failures to improve tomorrow’s projects. It’s not as if technology leaders have been unaware of this problem. Not so long ago,…  MORE

CIOs understand that transformation is essential for company growth and longevity. In fact, transformation provides the guiding light for nearly every initiative they lead. Change, whether it is on the micro or macro level, has the potential to increase efficiencies, improve customer satisfaction, and foster competitive advantage. But transformation doesn’t exist in a vacuum – every action sparks a reaction, and the results aren’t always positive. Transformation can come at an unforeseen cost. For example,…  MORE

Since the early part of the 21st century, the cloud has transformed how corporations use technology to achieve their business goals. While this distributed and ever-evolving model fosters more growth opportunities, it also increases IT complexity and the burden on management. And that can hinder innovation. Leaders must learn how to reap the rewards of the cloud while simultaneously simplifying how IT works. But simplifying can be challenging. By its very nature, the cloud increases…  MORE

Dogma doesn’t only exist in politics and religion, it also pervades the world of IT management practices. Many “best practices” have been carried out for so long, leaders assume that they are ironclad, always the best strategy for a given initiative. But as in other areas of society, “the way it’s always been done” in IT departments must be questioned and re-examined. Especially when those time-honored practices actually hinder productivity rather than improving performance inherit…  MORE

In the quest to boost employee productivity, customer satisfaction, and corporate profits, tech leaders try to balance the need for innovation with the requirement to minimize costs. That means continually assessing where they can cut spending. Your cloud initiative is one of the best areas to investigate – in most organizations, it’s a huge source of wasted dollars. Begin your cost-cutting imitative by defining your cloud strategy. This is critical – lack of a clear…  MORE

Every day in countries around the world, organizations are planning business transformations or executing on their vision. They’re attempting to enter new markets. They’re looking to speed up processes. They want to go from product-based offerings to a service-based model. But no matter the goal, no matter the power of your strategy, the transformation won’t deliver desired results if underlying processes are broken, outdated, or ill suited for the task at hand. The problem isn’t…  MORE

At this point in the 21st century, AI adoption is no longer something for an organization to investigate – it’s fundamental for competitive advantage. And while tech leaders are tasked to carry out immediate implementation, they can’t blindly dive into a full-scale AI initiative without being aware of potential negative ramifications. There are trade-offs, as well as a balancing act to perform. For starters is the debate between speed and security. Everyone wants a fast…  MORE